Promark has been providing IT Maintenance and Services for its customers for over 15 years and has dedicated service professional that are factory trained to meet your support requirements. Promark offers integration, installation and repair services on a wide range of products both locally and nationally. Promark provides its customers with nationwide support through its direct relationship with Kodak Service and Support's national service organization.

We offer service on a full line of products directly and extended service on many more products through our national service relationships. Our service capabilities include:

1. Installation
   We offer a complete line of installation services for many of the products that we carry. We have technicians trained to install your scanner, tape library, printer, or switch at your location. Some of the manufacturers we cover include Overland Storage, Qlogic, Kodak, Vidar and many more. If you're in need of installation services give us a call, or fill out our Quote Request form and we'll develop a solution to your specific needs.
2. Training
   As technology grows and evolves to new levels, there is always a need to keep your technicians and service teams up to date on the latest training available. We offer complete training on solutions across our product mix including Data Storage, Document Imaging and Large format solutions. We can train your technicians on the latest updates from vendors like Overland Storage, BakBone, Lefthand Networks, Kodak, Captiva and more. We have a dedicated training facility at our location in Annapolis Junction, MD, or we can send one of our trainers to your location. Fill out our Quote Request form to get a detailed proposal for your training needs.
3. Depot Repair
   Many companies today are finding that it is less expensive to outsource their basic PC maintenance than to manage it in house. We offer a full depot repair facility capable of service desktops and notebooks from Manufacturers like HP, IBM, Dell and many more. We can show you how to save money, and reduce your management headache by partnering with our team to maintain your units across all of your campuses. Complete our Quote Request form and find out how much you can save.
4. On Site Repair
   Perhaps you can't send your notebooks or desktops out for repair, or you need immediate break/fix support. We can help. With our on-site service contracts, we'll come to your location to repair, update and clean your systems to ensure optimal performance. Whether it be simple repair, software updates, or virus scanning and spyware removal, we can develop a contract to allow you to maximize your investment in your workstations, notebooks, and servers. Just fill out our Quote Request page or give us a call.
5. Phone Support
   Sometimes it's the little things that can really cause issues. Got a question about a product you have? Need some troubleshooting for a tape library gone bad. We have the ability to provide you with 24/7 phone support for your technical needs. Complete our Quote Request page and let us know the products you'd like supported and we'll devise a solution for you.
6. Out Of Warranty Services
   Do you have notebooks, desktops, scanners, servers or other products out of manufacturer warranty? We can help, we provide service for out of warranty units through parts and labor contracts, or through yearly service contracts for the systems you own that are out of their manufacturer's window of protection. Products from manufacturers like HP, Dell, IBM, Panasonic and many more are covered.

We service the following products in house with full authorization.

We also offer installation and setup packages on many products as well. Some manufacturers that we support through installtions and setup include: